Be a Part of Something BIG

 

Derby, Kansas Dinosaur Park

Work With Us

Working at Field Station: Dinosaurs is an extraordinary opportunity. It’s the start of something BIG.

Our goal is to have the best staff of any amusement park in the world! We do that by taking what we do seriously and focusing on giving our guests more than they expect. To do this, we need passionate people who are committed to making a BIG difference.

Greeting guests, performing shows, playing games with guests, operating puppets, serving up snacks, selling tickets – everyone plays their part in creating the best experience possible for our visitors. Every position is important; every employee has an impact on our success.

If you have high energy, a fantastic attitude, love people and hard work, then the Field Station may be the place for you.

 

Apply Now!

Email your resume to ksjobs@fieldstationdinosaurs.com with the position you are applying for in the subject line. Include a cover letter telling us a bit about yourself and how you will make us stronger.

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Box Office & Guest Relations Manager

Number of Hours: Full time, Seasonal (March – December)

Anticipated Start Date: Tuesday, February 21st

Salary: $15.00 – $18.00/hr based on experience (Weekly Salary)

The Box Office & Guest Services Manager is our ultimate resource related to customer service & transactions between the Field Station and guests. As the frontline guest services employee, you will provide fast, efficient and superior customer service – seeking out any solutions that might arise along the way for guests. With thorough experience in determining effective solutions to any customer service issue, this role is the primary contact for customers via phone, email, or in person. Alongside their experience in customer service, they also act as the primary box officer for customers and transactions in-person, phone, or email. This role also schedules, supervises, and reviews performance of Box Office, Dino-Bites and Tricera-Shops staff. This position reports to the Park Manager

Primary Duties Include (but not limited to):

  • Primary liaison between Field Station: Dinosaurs and guests to perform transactions, ensure crowd control and to resolve customer service issues; determine positive solutions to customer issues
  • Serve as primary box officer for all daily operations, education events, special events (including evening hours), etc.
  • Manages and maintains Alluvi, our POS system for transactions, Family Memberships, bookings, data gathering/confirmation, and more
  • Determine positive solutions to problems which arise with customers, always aimed at providing a stellar experience at Field Station: Dinosaurs.
  • Manage Family Membership renewal processes, including: strategy, collaboration on messaging for various customer segments, and serving as project manager for assigned projects (including mailings, emails, etc.).
  • Controls daily financial reporting for POS tills; ensures full and accurate accountability for all sales; verifying, preparation and performing daily deposits; read, generate and modify reports, audits and transaction accounting in our ticketing POS. 
  • Issue and track all donation ticket requests, coupons/discount codes, vouchers and special promotions opportunities
  • Serve as a manager on duty in daily operations and special events in regards to identifying customer issues and working towards positive solutions each and every time; recruit, manage and coach seasonal guest service staff
  • Proactively maintain necessary supplies of ticket scanners and ticket stock; think through and help develop language for necessary signage.
  • Maintain necessary supplies and staff coverage for Jurassic Golf
  • Other duties as assigned

Minimum Qualifications 

This person must exhibit positive, outstanding customer service in all situations that arise with a customer – good or bad.  Experience performing transactions on a POS system is necessary.POS system is necessary.

 Knowledge, Skills, and Abilities For Success

  • Understands the opportunity in creating positive customer outcomes in less-than-ideal situations – collaborating with others when necessary and training staff to provide excellence in customer service
  • Motivated to learn how to best utilize POS to meet and exceed the organization’s needs and goals.
  • Entrepreneurial and goal-driven: the successful candidate will be creative in helping to engage with guests to move them beyond single ticket buyers to organizational advocates and annual membership holders.
  • Experience using Microsoft Word & Excel (or Google Drive tools)
  • Superior listening and communication skills

Box Office & Gift Shop Associates

These individuals assist the Field Station by creating the best experience possible at the beginning and end of a visit. You’ll provide fast and effective guest services which include processing sales transactions (tickets, Family Memberships, gift shop items, group packages, etc.) suggesting upsell opportunities, answering questions guest may have and more. 

Box Officers must maintain proper control of cash, have good math skills, knowledge of data entry, point of sale ticketing systems and general office skills.

 

Excellent interpersonal and communication skills with an emphasis on positive interaction is a must.

More information on this position to come!

Site Maintenance & Custodial

The show must go on! Our site maintenance staff are critical to a succesful day and assist the Field Station by ensuring the Field Station is in a show-ready condition at all times. This position has a wide range of skills and jobs including but not limited to landscaping, janitorial, painting, small repairs, woodworking, and more.

Must be able and willing to operate equipment including: gas edgers/blowers, hand tools, drills, etc. Qualifications and licenses in operating heavy equipment and machinery and electrical/wiring experience is a plus.

More information on this position to come!

Expedition Guides

Ensure that our guests feel welcome as part of the expedition by becoming an Expedition Guide! This position is critical to providing impactful experiences throughout the day while guests are visiting. You will help with interactive activities that include storytelling, organized arts and crafts, singing and games. You’ll help guests scan their tickets or answer questions about the Field Station. Expedition Guides must be enthusiastic about our number one goal: creating the best possible visit for every guest. They should be excited about dinosaurs and science and be prepared to share knowledge with guests.

Tasks are assigned by supervisors throughout the day to keep things running smoothly for our guests and include possible tasks from all departments.

Expedition Guides can occasionally called upon to perform in shows, games and activities as needed by management. Performing is not a requirement for this role but is a huge plus.

More information on this position to come!

Featured Performers

Our Featured Performers take part in live shows, games and activities each day as the primary entertainers for our guests. Most performers are trained to perform all roles, which include The Dinosaur Wrangler, The Dinosaur Handler, Field Station Intern and even The Mighty T-Rex – our 15-foot puppet. You’ll find success if you can sing, dance and are quick at learning scripts or new activities.

Must be available to work flexible hours, including weekends and holidays. Theater experience is strongly preferred, but not required. A positive and curious attitude is a must in order to achieve our number one goal: creating the best possible visit for every guest. An excitement about science and dinosaurs is expected.

Tasks can be assigned by supervisors throughout the day to keep things running smoothly for our guests and include possible tasks from all departments.

More information on this position to come!

Mighty T-Rex Puppeteer

Don’t just play make believe, become a dinosaur! The Mighty T-Rex is the guest of honor in two shows: The T-Rex Feeding Frenzy and Dinosaur Whodunnit. This performer is critical to the dynamic and fun storytelling that takes part in our day.

As a puppeteer, you must meet a few requirements:

– Minimum height of 5′ 9″

– Must be capable of lifting up the 80 lbs puppet costume for 30+ minutes at a time

– Must be willing and able to work outdoors during summer

– Theater experience strongly preferred

Training is provided.

Puppeteers are a Featured Performer and will also help star in other live shows and interactive activities that include storytelling, organized arts and crafts, singing and games.  excited about science behind dinosaurs and be prepared to share knowledge with guests.

Tasks are assigned by supervisors throughout the day to keep things running smoothly for our guests and include possible tasks from all departments.

More information on this position to come!

Team Dino

Guy Gsell

Executive Producer

Heading up the team at Field Station: Dinosaurs is Guy Gsell. An adventurer, teacher and life-long dinosaur lover, Guy has produced educationally themed theater, live events, and exhibits in a career that spans thirty years and three continents. As the Founding Director of Discovery Times Square in Manhattan, Guy created sold-out workshops and ancillary programming for the famous “King Tut” exhibit as well as “Titanic: The Artifact Exhibition” and “daVinci’s Workshop”. He was a Producer at the 2011 World Science Festival and, for six years, Managing Director of the Two River Theater Company in Red Bank, New Jersey where he launched one of the State’s top theater education programs. He spent twelve seasons touring the world’s theaters and classrooms with the renowned Paper Bag Players, America’s foremost theater company for children. He has taught at the high school and college level, acted off-Broadway, written two plays, appeared on Jeopardy!, and appeared at some of New Jersey’s legendary music venues as a singer-songwriter. At the Field Station, Guy is finally able to combine his serious dinosaur obsession with his love for family entertainment, hands-on teaching and working with children.

Garion Masterson

Park Manager

Originally from  Clearwater, KS – just a short drive from Derby –  Garion brings a wide variety of background and skills to Field Station: Dinosaurs directing all day-to-day operations for the Field Station. Garion was part of the opening team at Field Station: Dinosaurs as the Associate Producer, responsible for planning and executing all of the live content each day for the Field Station performers. Since opening, he has taken the lead as the Director of Marketing & Production and now as the Park Manager.

With almost 15 years experience working in theater, music and live event production, he brings a strong background in working through adversity and finding solutions which have results. Garion received his Bachelors of Art in Music and Bachelors of Art in Communication at Emporia State University. While there, he spent two years as a co-technical director of the popular improv comedy troupe, Zoiks!, was active as leadership in student organizations and worked in the historic 1200-seat Albert Taylor Hall as a stage manager/technician and sound engineer. After finishing at Emporia State, he returned to the Wichita area, working with the local advertising firm, RSM Marketing as an outsourced marketing director. It was there that he cut his teeth in the marketing industry, providing marketing strategy and planning for clients in multiple industries such as food service, professional services, consumer goods and more.  Garion’s favorite dinosaur is the Velociraptor.

 

Steven Howe

Site Manager

Like most kids, Steven has been fascinated by dinosaurs since a young age. Growing up in northern New Mexico, he got to participate in several actual paleontological expeditions to the De-Na-Zin wilderness. After his degree in biology/chemistry and a masters degree in education, he is thrilled to be back working with, talking about and sharing his love of the prehistoric beasts! Steven’s favorite dinosaur is the Pentaceratops.

The Dinosaur Expedition of a Lifetime!

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